Trusted by DTC Brands
COLE BUXTON
MENDY
COLE BUXTON
MENDY
COLE BUXTON
MENDY
We'll improve CLTV and reduce churn whilst consistently and predictably converting new customers without running sales or increasing ad spend.
Trusted by DTC Brands
A look at a few of the brands we've worked with.
Our Process
We dig into what matters most: your Klaviyo account, your brand identity, and how your customers think and buy. A full audit of your current setup, competitor and customer research, brand voice analysis, and deliverability review. From there, we map out the biggest opportunities and build a strategic roadmap tailored to your goals, so every move we make is designed to drive profit from the start.
This is where the heavy lifting happens. We design and build 8+ high-converting flows, set up optimised pop-up forms, launch 3 to 4 strategic campaigns per week, and put the automation infrastructure in place to work around the clock. Every email is written and designed with your customer demographic and brand voice at the centre: strategic, intentional, and built to convert.
Now the real momentum kicks in. With live data flowing through the system, we let the numbers lead. Continuous testing, strategic optimisations, and performance-driven refinements keep your retention system getting sharper and more profitable over time. As you grow, we scale with you with every decision backed by data, every result compounding.
Testimonials
"Working with Francis has been one of the best decisions we've made for our email marketing strategy. From day one, he brought not just a deep understanding of the technical aspects, but also a genuine passion for creating campaigns that truly connect with our audience. His attention to detail, creative input, and strategic mindset have helped us consistently deliver messages that resonate and drive real results. Francis is more than just an expert - he's a true partner."
"If you're looking for someone to handle your email marketing, to set up your flows, optimise your campaigns, and get the most out of email, Francis is definitely your guy."
"Francis has been a great asset to our team. He came at a very integral time, learnt the ropes very quickly at a time where we needed it. His copy was great, and he was always quick to learn what was needed for clients. He would be a great asset to any team."
"Working with Francis has been a game-changer for our email marketing. He brought a much-needed overhaul to our strategy and provided valuable insights that improved how we target our customers. His creativity, strategic thinking, and attention to detail have helped us deliver campaigns that truly connect and drive results. We highly recommend Francis to anyone looking to take their email marketing and customer engagement to the next level."
"We're a performance marketing agency ourselves, and had nothing but positives to say about bringing Francis in to work with our clients. Excellent platform knowledge and service delivery - and got the same stellar feedback on Francis from the clients as well. Would 100% recommend to any brand or agency looking to improve their email marketing set up."
You're driving the traffic. We'll make sure more of it comes back and buys again. Book a 45 minute call to see how we can help.
This is for you if you want:
We're not a typical agency that hands you off to a junior team. You work directly with me, the founder. We operate as an extension of your brand, communicating daily and owning your entire retention channel end to end.
We handle everything across email and SMS. Strategy, flows, campaigns, pop-up optimisation, design, copywriting, testing, and reporting. You hand us the brand assets and we take it from there. Stay as involved as you like, or step back entirely.
Typically 3 to 4 campaigns per week to your engaged segments. But it depends on your brand, your audience, and your goals. We tailor send frequency based on what the data tells us and adjust as we go.
Every brand is different, so we scope pricing based on your current situation and goals. We work on a flat monthly retainer with a money back guarantee. Book a call and we'll figure out if there's a fit and what the investment looks like for you.